Frequently ~
Asked Questions
If you have other burning questions we weren’t able to address here, feel free to email.
Orders ~
During our sale, products sell out fast! But don’t despair. If the item you’re looking for is out of stock, keep checking back. We’re always updating and restocking our site with your faves!
Lush wants you to be happy with your purchase. If you wish to return a product, please contact Customer Care to obtain a return authorization and receive further instructions.
We do not normally accept order cancellations or changes once an order has been processed. But you can contact with the team for help.
Yes, Cash on Delivery (COD) is available for eligible orders.
Please contact us as soon as possible. If your order has not yet been dispatched, we may be able to update your delivery information.
Products ~
Yes. Skinze is the manufacturer of its own skincare products. Our products are developed and manufactured with a focus on quality, care, and effective skincare.
Skinze offers a range of skincare essentials including face washes and serums designed to complement your daily skincare routine.
Usage instructions are provided on individual product pages. For best results, follow the recommended directions and maintain a consistent skincare routine.